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Playaway Launchpad FAQ

What is Playaway Launchpad?
Playaway Launchpad is the first-ever secure, pre-loaded learning tablet created just for children in a library or school setting. Each Launchpad is pre-loaded with high-quality, ad-free learning apps grouped by age, grade level, subject area and theme.
What are the device specs?
  • 7” high-definition touch-screen is the perfect size for kids
  • Protective bumper ensures device durability and easy grip for little hands
  • Runs an Android OS for an intuitive user experience
  • Secure and locked down without camera or Wi-Fi access for a safe experience
  • USB/AC power adapter allows for easy charging
  • External speaker and universal audio jack
What type of content is available?
Each Launchpad is custom curated with a high-quality, ad-free app pack. App packs are grouped by age, grade level, subject area and theme. Subject area packs include English language arts, math, science, language learning, critical thinking and creativity. Themed learning packs include princesses, animals, transportation, dinosaurs, space and more. Each pack has at least 10 apps pre-loaded for learning and fun.
What is the parent console?
The parent console visually summarizes how time is spent on the device according to 6 different learning areas. It also highlights the top 3 apps played.
What is the battery life and charging time required?
The battery lasts 4.5 continuous play hours and takes approximately 4 hours to fully re-charge from a dead battery with a wall charger and 6 hours via USB cord. Don’t worry, you can enjoy the tablet while it is charging and it can even be charged in the car.
How will I know how much battery life is left?
The battery indicator can be viewed at the top right of home screen. The battery indicator is displayed as green when charging and when the remaining battery is at 15% or higher. The battery indicator is displayed as red when the remaining battery life is low and under 15%. A pop-up message will also appear indicating low battery life.
How do I charge Playaway Launchpad?
Please use the AC Adaptor included with the player or another charger with a mini USB connection. This includes standard AC adaptors that are plugged into electrical outlets or travel chargers.
Can I use Playaway Launchpad while it's charging?
Yes.
How long should it take for Playaway Launchpad to turn on and off?
After pressing the Power button, located on the right hand side of the device, it could take up to 3 seconds for Playaway Launchpad to load and display the home screen. To turn Launchpad off, press and hold the Power button for three seconds until the screen goes dark.
Can I reset data on the tablet?
There is a one touch reset button when you first turn the tablet on making it easy for a new user. This reset button will clear all device and app data for a fresh start.
How do I reset Playaway Launchpad?
Press the Home button and then select Reset. This will reset the device to original settings, clearing the custom avatar, discovery points, and play analytics.
Where can I get basic information on how to use Playaway Launchpad?
Check out the Using Playaway Launchpad section of this website for more detailed information on using Launchpad.
How can Playaway Launchpad be cleaned?
A microfiber cloth is recommended for cleaning fingerprints. If desired, you may also use a small, damp sanitizing wipe to clean the orange device bumper.
Who is the company behind the product?
Findaway, a privately-held company based in Cleveland, Ohio, is the creator of all Playaway Pre-Loaded products, including Launchpad. Learn more about Findaway.
Where can I buy Playaway Launchpad?
Playaway Launchpad is available exclusively to libraries.
What do I do if I need help?
As always, our Customer Service team is available to help you with any additional questions and can be reached at (877) 893-0808 or customerservice@findaway.com.